John Roe, creator and managing director of market leading Roeville Reservation Software, explains the vital systems that Roeville supplies and why it is essential for all suppliers to be able to take reservations and bookings online.
The revolution in the way consumers research and book their holidays has been seismic in the coach tourism industry. Without doubt, the website is the new shop window on the digital High Street and has the potential to reach more consumers than direct marketing at a fraction of the cost!2013 sees Roeville celebrating 20 successful years at the cutting edge of passenger reservation technology for the coach tourism industry. The company produces the range of attractive and flexible e-commerce solutions which power many of the UK’sleading coach touring brands. Roeville also offers a choice of back office reservation systems, depending on the nature of the business. t28 is an off-the-shelf package which meets the needs of small- to medium-sized coach tour operators, whereas t3 is a premium product which can be customised to “fit into the corners” of larger and higher volume operators. Both products have excellent pedigrees and proven track records with many of the UK’s leading operators, plus there is an easy migration path from t28 to t3. Operators with their own coach fleets can use the Roeville ph28 software for all their coach hire and contract reservations. This is a user-friendly flexible diary-based system which handles quotations, firm bookings, driver and vehicle allocations, work ticket printing, confirmations and invoices. Roeville are renowned for a friendly and responsive back-up service and all customers are offered software support contracts. A new automatic product update service is available to all support contract customers, enabling companies to download the very latest versions of the t28 and ph28 products, and for them to be swiftly and automatically deployed to all users within their organisations. There is a range of purchase options for t28, t3 and ph28 to allow operators to manage their cash flows. These vary from outright purchase through interest-free credit to monthly rental plans, including software, support contracts, payment card handling and web hosting, to make the process simple for all
Are you in our directory yet? All industry suppliers, from hotels and attractions to tourist boards and coach operators, need to upload their business details to our comprehensive directory at www.grouptravelworld.com/directory. The directory is rapidly becoming the ONLY online resource GTOs will use to get all the most up-to-date information and ideas - so if you want to get the word out about what you have to offer and beat your competitors,it is essential to be visible on there! There are options to upload images, maps, complete details and personal contacts and the process is quick and simple. If you opt for a paid-for extended listing, you also get a classified advert in our print magazine – an unbeatable offer for suppliers. Our magazine goes out to GTOs across Europe and beyond, so advertising with us is another great way to reach your market. Our current media pack and advertising rates are available at www. grouptravelworld.com/media, or call Harley on (01733) 293249. There are options toadvertise both in our magazine and on our website, with currentlaunch offers available at unbeatable prices. For example, for a featured listing appearing at the very top of one of the key website sections and in a highlighted position, the current price is just £129.99.